Frequently Asked Questions
If you are in NZ, you can pay via internet banking or securely through PayPal with your debit/credit card. All international orders can be paid via PayPal.
Postage is a flat rate of $5 within NZ. This covers tracked courier postage within NZ (even RD). Postage is a flat rate of $10 internationally. This covers standard untracked air postage with a 3-10 day delivery target.
We pride ourselves on providing quality handmade goodies for everyone. If you can’t find exactly what you are after in our store, please contact us to discuss a custom order.
If you need to clean your Meys Made gear, please hand wash gently in cold water, then lay flat to dry in the shade. Please don’t tumble dry your handmade goodies.
100% customer satisfaction is important to us. We are happy to say that no customer has ever requested a refund due to being disappointed with their product.
To help us craft the perfect headwear for you, please provide an accurate head circumference measurement when ordering to ensure a perfect fit and make sure you ask any questions about customisation before you make your payment. If for some reason the hat is the incorrect size or style after providing this information, we will exchange your item for the correct size.